Need help?

Many of us face challenges throughout our lives, some more than others. However the realization that these problems are temporary and that you don’t have to go through your struggles alone has provided hope for many to go on living. This page provides a variety of local and provincial resources that are available for information and support. Learning that someone you know or care about is thinking about suicide can be overwhelming. You don’t have to deal with it alone. Refer to the resources below for support available within the community.

For more resources, guidance, and education about suicide check out Canadian Association for Suicide Prevention.



24hr Support Centers

COAST Niagara - Toll free 1 (866) 550-5205

Crisis Outreach and Support Team (COAST) provides crisis intervention services (telephone) to people who are in crisis 24 hours a day 7 days a week. COAST outreach team consists of a mental health worker paired with a specially trained police officer who responds to crisis in the community. The team provides crisis intervention, support, assessment and assistance, developing follow-up plans to clients in the community who are in crisis.

Pathstone Mental Health 24/7 Child and Adolescent Crisis Services - 1-800-263-4944
A mobile crisis intervention service providing immediate telephone counselling and, if necessary, on-site crisis intervention in the home, school, hospital or other community location. It operates 7 days a week, 24 hours a day for children and you up to the age of 18 and their families.    

Distress Centre Niagara
Distress Centre Niagara provides a free, confidential, 24-Hour support in St. Catharines (905) 688-3711; Port Colborne/Welland (905) 734-1212; Beamsville/Grimsby (905) 563-6674 or Fort Erie (905) 382-0689. 

​People can text the word SUPPORT to 258258 for crisis responders who can provide emotional support, referrals to other community services and crisis intervention.  Training and suicide prevention and intervention workshops are also available.  

Kid’s help phone  
Toll Free 24/7 1-800-668-6868    Online:  or  Text: CONNECT (English) to 686868    

Jeunesse J'ecoute
Sans frais 24/7  1-800-668-6868  ou Text: PARLER (French) 686868        

First Nations and Inuit Hope for Wellness Help Line 1-855-242-3310

This toll-free crisis intervention support line is to connect First Nations and Inuit young people and adults experiencing distress with experienced crisis intervention counsellors. Services are available 24/7 in English and French, and if requested – Cree, Ojibway and Inuktitut.

Crisis Services Canada (CSC)
CSC is a collaboration of non-profit distress and crisis service centres from across Canada.  We offer a nationally available, regionally delivered service to anyone thinking about or affected by suicide.   This service is available across Canada via toll-free phone, chat or text in English and French. Connect with someone now

  • Call toll free 1-833-456-4566 available 24/7
  • Text @ 45645 available daily 4pm-12am
  • Chat Support

Trans Lifeline (10am-4am EST) – 1-877-330-6366

Boots on the Ground Peer Support for First Responders (24/7) – 1-833-677-2668

Other Community Services

Mental Health and Addiction Access Line Call 1-866-550-5205
Provide telephone support for adult residents of Niagara facing addiction and mental health concerns. Callers get immediate access to supportive, trained responders who provide information, support, connection to local services & follow up

Centre de Santé Communautaire Hamilton/Niagara Toll free 1-866-885-5647
A multi-disciplinary agency serving the French speaking population of Niagara and Hamilton Regions programs include counselling and community initiatives for children and adults.

Canadian Mental Health Association - Niagara Branch 905-641-5222
Urgent Support Service
Mental Health counselors are available to assist individuals (16 + years of age) in meeting immediate needs for problem solving, goal setting, and linking to appropriate community supports.   Available Monday to Friday from 11:30 a.m. –  5:30 p.m. at:

  • 264 Welland Avenue, St. Catharines
  • 6760 Morrison Street, Niagara Falls

Niagara Health (905) 378-4647
The Niagara Health Mental and Addictions Program offers inpatient and outpatient mental health and ambulatory care programs at a number of their sites. Including but not limited to the below.

  • Psychiatric Emergency Response Team (PERT) 

A team of specially trained healthcare providers based in the Emergency Department.  Services include assessment of individuals presenting to the Emergency Department with mental health and addiction issues. Coordination of admission to hospital when required and development of care planning for transition back to the community with follow-up supports in place.

  • Niagara Health IMPACT (Integrated Mobile Program for Acute Community Treatment    (905) 378-4647 ext. 46400

Provides regional mobile services including assessment and treatment for individuals within their home or preferred location.  IMPACT services are available for individuals age 16 years and older with acute mental health and addictions issues.

Niagara Region Public Health- Mental Health Program (905) 688-2854 ext. 7262
Confidential counselling, support, education and treatment for residents with severe and persistent mental illness and concurrent disorders.

Family Mental Health and Support Network of Niagara 905.894.6808
Offering coping skills support and education to families who have a relative with the following mental health issues, including SafeTALK workshops

Information Services Dial 2-1-1 or (905) 682-6611
InCommunities provides information about available community resources and programs.

Postvention Supports

A postvention is an intervention conducted after a suicide, largely taking the form of support for the bereaved family and friends of the suicide victim who may be at increased risk of suicide themselves.

Loving Outreach (905) 934- 2176
A support group for survivors grieving the loss of someone through death by suicide.

Bereaved Families of Ontario (905) 318-0070
An association of families for parents who have lost a child through death and for children up to 19 yrs who have lost parents, siblings or other significant persons through death. Also one-to-one support and telephone support.  Support programs.

Survivor Support Program (416) 595-1716
Counseling and support for adult members of families in which there has been a death by suicide or homicide. Offers individual support, group counseling and community education. Resource Centre available to all.

EAP (Employment Assistance Program)

Check to see if you have an EAP – Employment Assistance Program through your work- place which offers free limited confidential access to trained counsellors. Your health insurance and benefit coverage may also provide an annual allowance for psychological services.  Clergy, spiritual leaders or funeral home directors may also be of help.